B, H, N, Y, C, U, S, A
By Dominique James
A seemingly strange string of letters makes up for the title of this piece. If you’re a professional photographer, you probably have an idea what it means. If not, allow me tell you.
B and H, the first two letters in the sequence, stands for the name of a photo and video equipment store. Being a non-chain store, it is located only in New York City. And, it is the biggest in the United States of America, the final three in the string of letters. I could have added a W at the end, for it is also perhaps the most well-known in the entire world.
Sure, there are other B&Hs out there—an airline service, a publishing group, a music service, a brand of cigarette, a railroad company. But for all intents and purposes, B&H commonly refers to B&H Photo Video.
B&H started out in 1973 as a storefront shop selling film on the Lower East Side of Manhattan. It is run by Herman Schreiber and his wife, Blimie, which pretty much explains what B&H stands for. Quickly outgrowing its space, it moved to a large loft on West 17th Street, in an area that was known in the 70s as the Photo District. Catering to the needs of the neighborhood artists, the store expanded to sell film equipment and all other photo products.
In 1997, B&H moved to its present 9th Avenue and 34th Street location. By October 30, 2007, it opened the second floor above the ground level sales floor, totaling to 70,000 square feet of sales space. Products such as pro lighting, binoculars and scopes, video, audio, darkroom, film, as well as home and portable entertainment are all on the first floor. On the second floor are analog and digital photography equipment, computers, printers, scanners and related accessories. Stocked with more than 235,000 products, you’re almost sure that if a doodad exists, it can be bought at B&H.
B&H have more than 1,500 employees. On average, they serve an average of 11,000 to 12,000 in-store customers per day. In addition, B&H conducts considerable amount of business on the Internet. In 35 years, B&H has grown into a “superstore.” With knowledgeable sales professionals and the installed maze of mechanical labyrinth to magically bring you each and every item you ask for wherever you may happen to be in the store, B&H is the gadgeteer’s equivalent of Willy Wonka’s Chocolate Factory.
B&H is so firmly established that it’s almost fair to say no self-respecting professional photographer (or professional videographer for that matter) from anywhere in the world have not heard of it. In fact, it is likely that all of the world’s top photographers and videographers, at one point or another, have bought their stuff from the B&H store or at least ordered online.
When I moved to the city three years ago, I knew for sure I’d visit B&H soon enough—just to check things out. To me, it was an “attraction.” Of course, it doesn’t quite compare to the grandness of The Empire State Building or the Statue of Liberty, but to a professional photographer such as myself, it’s one those not-be-missed places.
The first time I stepped inside B&H, I was somewhat overwhelmed and bewildered. I didn’t understand the store’s layout, directional signs, waypoints, and the many personnel stationed all over. But it soon enough made sense—these are all guides that have been carefully setup to orient where you are and direct where you should go.
As I settled into the city, the succeeding times I went there was to do something more purposeful: buy stuff. I can imagine that many cards like mine have probably thinned a millimeter from being constantly swiped at B&H’s checkout counters, more than at any other establishment in New York. Visa would have been justifiably happy.
Everyone’s B&H experience is encapsulated between two points: an expectant beginning at the entrance door with Pedro, the cheery greeter who ushers one and all into the store; and a happy ending at the exit door with the smiling Shiela, who hands out survey coupons, along with Alfonso, who expertly directs the proper way out of the store’s exit. In between, of course, is the heart and soul of the B&H experience, the encounters with the Davids, Solomons, and Jacobs at each and every nook and cranny of the two-floor selling area. This carefully controlled piece of Manhattan real estate hums with efficient commerce under a veneer of genuine, professional friendliness.
Lately, B&H have become my favorite place in the world. (Not that it isn’t already!) Just check out my recent check-ins at Foursquare. I have been hanging out there almost every day this past two months, more than I ever did at any other place in the entire amazing city of New York. And I don’t even work there! So there, that’s all there is to the string of letters that serves as this week’s blog title.
But wouldn’t you like to know why I’ve been spending a lot of time at B&H? I mean, how often do I (or anyone for that matter) really need to go there? Sure I’ve been buying stuff, only because no one can remain impervious to the temptation on display. But shopping is not the only reason that made me go there day to day. That’s the story I wanted to tell you.
Tucked in an area on the 2nd floor is a compact space called Event Space. It’s actually almost inconspicuous that many people who go to B&H may not even notice it. Anyway, I’ve been going there for the photography lectures, seminars, and workshops. The sessions are conducted by some of the most talented pros from around the world.
The B&H Event Space, started in November of 2007, is a learning environment designed to educate, inspire, and cultivate a community of like-minded individuals who aspire to be great at what they love to do. By offering workshops and lectures in photography (and also video and pro audio), their mission is to help those in the community to achieve their goals. David Brommer and Jennifer Diamond are two of its central figures. They are supported a team of photo, video and audio experts—Allan Weitz, Andrew P. Byrd, Casey Krugman, Gabriel Biderman, Jason Friedman, Joey Quintero, Larry Cohen, and Tyler Gusich.
Finding the right speakers to conduct talks at B&H is important. In many instances, they directly reach out to speakers whom they want to talk at the Event Space. “We find photographers on blogs or other industry websites, and will contact them if we like their work. Other times, we find speakers through recommendations,” Diamond said.
“The qualifications that we look for in a speaker are first and foremost quality of work. Secondly, it’s important that the photographer has good public speaking skills. If the photographer is an instructor, that is a very good quality to have because it’s a strong indicator that they speak well. The usual concerns when getting speakers are scheduling—deciding what day is most appropriate for them to speak.”
The B&H Event Space also partners with major manufacturers in the imaging industry and academic institutions in the arts to produce a wide range of workshops and seminars covering a vast spectrum of topics.
“There are times where speakers are sponsored by manufacturers, in which case the company chooses the speaker,” Diamond said. “Not all speakers are sponsored by companies, only about 10 percent are. Sometimes speakers will ask us to help find them sponsorship, and this can be very challenging. It’s really the responsibility of the speaker to find their own sponsorship. If we can assist, we will at times but it doesn’t always work out. It’s challenging to find sponsorship, especially in this economy.”
In addition, B&H “Mavens,” employees who are experts on a specific topic, teach classes in the Event Space. On Sundays, high-profile and emerging photographers, as well as industry professionals, deliver inspirational lectures about their work and spin their personal tales of success. “We like to have more artistic lectures on Sundays,” Diamond said.
The very first speaker at the Event Space was Mike Corrado from Nikon. It was a D300 and D300s product launch. Since then, the Event Space has hosted a number of prominent speakers including Brian Storm, Vincent Laforet, Joyce Tenneson, Joe McNally, and John Paul Caponigro. (Oh, by the way, just like everyone else, most of the speakers often shop before and after their lecture, sometimes spending thousands of dollars.)
The most requested topics are on software, mainly Photoshop and other editing tools like Adobe’s Lightroom and Apple’s Aperture. Lighting seminars are also very popular, as well as travel photography.
The sessions that were the most memorable, Diamond said, were the Lensbaby photo safari through Times Square, Real Exposures with Harvey Stein, The Women Photography Panel, the f295 symposium, Sarah Small’s lecture, and David Brommer’s Composition class.
The most attended session of all time was Joe McNally’s lecture—92 people!
All the sessions at the B&H Event Space are free. “We believe in providing free education to the public so that everyone has an equal chance to learn and benefit from the service we are providing,” Jennifer Diamond said. “We are not interested in gaining a profit from our events, but we realize that attendees who visit our Event Space may be inclined to shop once they are inside the store.”
The B&H Event Space can comfortably sit around 60 people at one time. Reservation to any of the events can be done online.
I found out about the Event Space during my first visit. I’ve attended a couple of sessions before. Then two months ago, I decided to check it out again. Like a sudden addiction, I ended up attending most of the scheduled events, all within the span of 8 consecutive weeks. I sat for 2-hour stretch at a time, listening to speakers such as Peter Turnley, Katrin Eismann, Tim Grey, Adam Barker, Jim Vecchi, Will Crockett, Kareem Black, Andrew Gruber, Kerrick James, Jem Schofield, David Guy Maynard, Marc Silber, among others.
Sitting in these sessions, I also got to know some of the other constant attendees. There’s Tina, the professional pet photographer who taps extensive notes into her notebook PC, There’s Meryll who always asks questions about matters that seems unclear. There’s Emmanuel who listens attentively, absorbing everything like a sponge. And then there’s Jim who records the sessions with his Flip Mino.
After each of the 2-hour session, I invariably hang around the store a bit, wandering here and there, and almost always deciding which of the thousands and thousands of items on display will I buy next. If you hang out in B&H long enough and often enough like I did, you’d soon come to one inescapable realization—you will want to buy everything.
But the B&H Event Space experience doesn’t end when the session ends. In fact, the lectures, workshops and seminars are just the beginning. The B&H Event Space is turning out to be a hub for a small but growing community. Beyond sitting in the sessions and receiving pro-level instruction and inspiration, anyone who might be interested can get involved in some other ways.
For instance, you can sign up on their Facebook and Twitter pages to keep abreast of whatever going-ons, including additional unscheduled sessions, pop quizzes with special prizes, and receive many other surprise goodies. You can join and contribute photos in their Flickr group. On iTunes, you can download podcasts of some of their recorded sessions. And, here’s something that very few people know about—you can become one of the B&H Infinitists by joining the Infinity Photographic Society’s monthly gathering.
With all these, no wonder, Sergey Brin, president and co-founder of Google, said that B&H is his favorite camera store. And yes, if it isn’t yet obvious, it’s mine too.
[Note: This piece was previously featured in a different blog.]